Returns & Exchanges

Exchanges and Returns

I offer exchanges only. I do not offer returns or refunds.

If you are not fully satisfied with your purchase, you may exchange the item if it is shipped back within 7 days of delivery and is in pristine, unworn condition.

Please package the item securely in a hard box and ship using an insured delivery service. The buyer is responsible for return shipping costs, as well as shipping for the exchanged item.

If you need assistance, a repair, or an exchange, please contact me directly at sarasilviojewelry@gmail.com.

It is important to me that you feel good about your jewelry. I welcome you to reach out with any questions or concerns.