Customer Care
Exchanges.
The policy
I offer exchanges only. I do not offer returns or refunds.
If you are not fully satisfied with your purchase, you may exchange the item if it is shipped back within 7 days of delivery and arrives in pristine, unworn condition.
Please package the item securely in a hard box and ship using an insured delivery service. The buyer is responsible for return shipping costs as well as shipping for the exchanged item.
Repairs & questions
It's important to me that you feel good about your jewelry.
If you need assistance, a repair, or an exchange, reach out directly — I'm happy to help sort it out.
Get in touch any time.