Returns & Exchanges

If you are not fully satisfied with your purchase, I will exchange the item(s) if they are shipped back to me within 24 hours from date you received them. All returned items must be in pristine condition. For your protection, when shipping the item to me, please package your item securely in a hard box and mail it via Parcel Post or any other insured delivery service. You are responsible for the return shipping expenses as well as the shipping expenses for the new item. Please contact me directly for any repairs or exchanges.


It’s important to me that you enjoy your new jewelry and have a positive experience. Please email me at sarasilvio@ with any concerns or questions, prior to leaving feedback anywhere else, so that I can have an opportunity to help you and correct any problems.